Roll996 Privacy Policy — How We Protect Your Information
Roll996 takes the protection of every Malaysian user's personal data seriously. This document explains what information we collect, how it is used, and your rights as a user of our platform.
Last Updated: 1 January 2026
Information We Collect from You
When you register and use the roll996 platform, we collect several categories of information to ensure the service operates securely and smoothly. These are the types of information involved:
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and encrypted password. This information is required to verify your identity and secure your account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we retain financial transaction records including your bank name, partially masked account number, and payment history. We do not store your full card number or banking PIN.
Device & Browser Data
We automatically record your device type, operating system, browser type, IP address, and general location data. This information helps us detect suspicious access and optimise how the platform displays on your device.
Usage Data
Includes games played, bet values, session duration, and navigation preferences. This data is used to enhance the user experience and offer relevant promotions.
- Name, email, phone number
- Bank account details (partial)
- MYR transaction history
- Device type and browser
- IP address and general location
- Session data and gaming activity
- Optional cookies and trackers
How This Information Is Used
To verify user identity, detect unauthorised access attempts, and ensure that only legitimate account holders can access roll996 services.
Accurately processing MYR deposits and withdrawals, maintaining transaction history, and meeting applicable financial reporting requirements.
Analysing usage patterns to improve the design, loading speed, and usability of the roll996 platform across various devices in Malaysia.
Roll996 uses your email address and phone number to send important account notifications, security alerts, and — with your consent — promotional updates on the platform's latest offers. You can unsubscribe from promotional communications at any time through your account settings.
Cookies, Tracking & Data Storage Security
Cookie Usage
Roll996 uses cookies to store session preferences, identify logged-in users, and collect non-personally identifiable usage statistics. These cookies are essential to the platform's core functionality.
Third-party cookies used for analytics help us understand how Malaysian users interact with the platform. You can manage or block cookies through your browser settings, though this may affect certain platform features.
Data Storage & Security
All user data is stored on servers protected with 256-bit SSL encryption. Access to personal data is strictly limited to staff who require it to carry out their duties. roll996 conducts regular security audits and applies the latest industry protocols to ensure the integrity of your data.
Your information is retained for the duration your account remains active, and for as long as required by applicable law following account closure.
Sharing Information with Third Parties
Roll996 does not sell, rent, or share users' personal information with third parties for marketing purposes without your explicit consent. However, there are limited circumstances in which information may be shared:
- Payment service providers: To process MYR transactions, we share the necessary information with payment providers such as FPX and Touch 'n Go, all of whom are bound by strict confidentiality agreements.
- Legal requirement: Where required by Malaysian law, a court order, or a regulatory authority, roll996 may disclose the necessary information.
- Fraud prevention: We may share data with security service providers to detect and prevent fraudulent activity or money laundering.
- Platform analytics: Anonymised usage data may be shared with analytics providers for platform improvement purposes, without revealing your personal identity.
All third parties working with roll996 are bound by data protection agreements that ensure your information is handled with the same level of security that we apply ourselves.
- Selling your data
- Sharing for third-party advertising
- Disclosing your full financial details
- Sharing without a privacy agreement
Your Rights as a User & How to Contact Us
You have the right to request a copy of the personal data we hold about you at any time. Send your request to [email protected] and we will respond within 14 business days.
If any information we hold is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team. We will update your records within a reasonable timeframe.
You may request the deletion of your account and personal data. Some data may be retained for the period required by law even after a deletion request. Contact [email protected] to initiate this process.
Roll996 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, services, or legal requirements. Significant changes will be communicated via email or a prominent notice on the platform. Continued use of our services after such notice constitutes acceptance of the updated terms. If you have any questions about this policy, please contact us at [email protected].
Your Privacy, Our Priority
Roll996 is committed to protecting the information of every Malaysian user. If you have further questions, our support team is ready to help.